Softenger Infrastructure Support Services for Large enterprises mainly cater to Systems Monitoring, System Administration, Database Administration, Middleware Administration, Storage Management, Backup & Recovery & Tools administration etc., ensuring the highest levels of availability for their mission critical business applications to function without interruption. Service options are customized with various Engagement Model offerings to include different infrastructure elements and levels of availability required.

The number one responsibility of EIS is ensuring reliability, availability, and serviceability (RAS). Sure, every group within IT is involved with RAS, Enterprise technology, information, and infrastructure refers to the concept of information technology (IT) resources and data that are shared across an enterprise.

• Critical IT Infrastructure Planning and Operations Management
• Network Technology Design and Performance Optimization
• Help Desk Operations and Customer Liaison Activities
• Applications Maintenance and Support
• Systems Maintenance and Operations
• Backup and Data Center Operations
• Enterprise Architecture Design and Implementation
• Cloud Computing and Enterprise Resource Planning